Steady growth for Hospitality Industry

Accountants PwC today unveiled their hospitality industry outlook for ZA and a few neighbouring countries to 2018.   Lots of figures, but nothing dramatic.   The outlook, a bit like the briefing, is pedestrian. PwC’s Nikki Forster said that last year, the number of foreign visitors to ZA was up by 3.7%, faster than the increase in the ZA economy. And she predicted a slow increase in available rooms to 2018, with solid, but steady, growth for the industry.  

Tweets of the Day:

Funny Tweets (@Funny_TweetsQ): We live in a society where pizza gets to your house faster than the police.

Steve Stifler (@SteveStfler): I find it quite ironic that the most dangerous thing about weed is getting caught with it.

Hospitality:  

 

The slide presentation was clear, readable, and well laid out. The most interesting contributions came from a guest house owner in the audience who arrived terribly late. It wasn’t clear to me whether she was a representative of a media organisation, or had just pitched up. The catering was not five star, even though the venue was a five star hotel. It was a really boring breakfast with rather dry and tasteless rolls, and unappetising pastries. The parking at the hotel – 54 on Bath – can be a nightmare. I was unable to fit my car into the allocated space, as I would never have been able to open the door to get out. There was bizarre seating in the conference room. Tablecloths came down from top of table and were pinned to the legs, meaning it was impossible to get my own knees and legs comfortably under the table. Not my favourite venue.

 

ZA Confidential is a subscription newsletter.   For subscription details or any other communication, please contact:   zaconfidential@gmail.com     Follow us on twitter: @zaconfidential

Nasty Inflation Numbers

What a busy time for the economists. On Friday, S&P downgraded ZA, while Fitch put us on negative watch.   Then last night, we had a State of the Nation Address by our president which most commentators believe contained little to inspire.  And now today the worst inflation number for some time, with CPI coming in at 6.6%. What do our experts think?

Ian Cruickshanks of the SA Institute of Race Relations:

The May CPI data confirms the stresses on the consumer and on the economy as a whole. CPI reached 6.6% – moving further away from the top of the SARB target range. Major factors were food and fuel.  These are such basics, and it shows that those who are spending 50% of their income on food are under huge pressure.  This leads to a greater risk of social protests.   Looking at the State of the Nation Address, government’s policy of wanting to create more 1m jobs in agriculture will not lead to more efficiency, and I fear food inflation is just going to stay high and risk going higher.  

Mike Schussler of economists.com

This is the worst Inflation since July 2009. It will send shock waves to investors – and savers in the bank now lose 1.1% a year on 5.5% interest. This will send the pigeons out at speed to call for rate hikes.

Nedbank’s Economic Unit:

The annual consumer inflation rate increased to 6.6 % in May, the second month above the 6.0 % inflation target upper band, from 6.1 % in April. This was marginally above our forecast, and the market consensus, of 6.5 %. Overall prices rose by 0.2 %m-o-m after the 0.5 % increase in April, with the food and beverages category rising by 0.9 %. The annual food inflation rate jumped to 8.8 % from 7.8 % in April.   We expect inflation to remain elevated during the remainder of this year and into the first half of 2015 due to a fragile rand and higher food prices.   The inflation outlook remains poor in the short term. The Reserve Bank faces the dilemma of striking a balance between weak growth and rising inflation. However, the Governor has made it clear that the rate-hiking cycle has begun, but the extent and speed of tightening will be data dependent. The first quarter GDP data and continuing turmoil in the mining sector decrease the likelihood of an early rate hike. Any further tightening this year would be on rand weakness. We think that this may happen later in the year but that the main interest rate upcycle will only resume in late 2015 after the US starts raising interest rates.

Conclusion:

High inflation in a stagnant economy.   Inflation on basic commodities.   And a power utility in serious trouble. Not a lot to cheer us up today.

Tweets of the Day:

Mark Twain (@MarkTwainQuote): Better to remain silent and be thought a fool than to speak out and remove all doubt.

Funny Tweets (@Funny_TweetsQ): I’d do anything for a perfect body, except work out and eat less.

 

ZA Confidential is a subscription newsletter.   For subscription details or any other communication, please contact:   zaconfidential@gmail.com     Follow us on twitter: @zaconfidential

Nasty Inflation Numbers

What a busy time for the economists. On Friday, S&P downgraded ZA, while Fitch put us on negative watch.   Then last night, we had a State of the Nation Address by our president which most commentators believe contained little to inspire.  And now today the worst inflation number for some time, with CPI coming in at 6.6%. What do our experts think?

Ian Cruickshanks of the SA Institute of Race Relations:

The May CPI data confirms the stresses on the consumer and on the economy as a whole. CPI reached 6.6% – moving further away from the top of the SARB target range. Major factors were food and fuel.  These are such basics, and it shows that those who are spending 50% of their income on food are under huge pressure.  This leads to a greater risk of social protests.   Looking at the State of the Nation Address, government’s policy of wanting to create more 1m jobs in agriculture will not lead to more efficiency, and I fear food inflation is just going to stay high and risk going higher.  

Mike Schussler of economists.com

This is the worst Inflation since July 2009. It will send shock waves to investors – and savers in the bank now lose 1.1% a year on 5.5% interest. This will send the pigeons out at speed to call for rate hikes.

Nedbank’s Economic Unit:

The annual consumer inflation rate increased to 6.6 % in May, the second month above the 6.0 % inflation target upper band, from 6.1 % in April. This was marginally above our forecast, and the market consensus, of 6.5 %. Overall prices rose by 0.2 %m-o-m after the 0.5 % increase in April, with the food and beverages category rising by 0.9 %. The annual food inflation rate jumped to 8.8 % from 7.8 % in April.   We expect inflation to remain elevated during the remainder of this year and into the first half of 2015 due to a fragile rand and higher food prices.   The inflation outlook remains poor in the short term. The Reserve Bank faces the dilemma of striking a balance between weak growth and rising inflation. However, the Governor has made it clear that the rate-hiking cycle has begun, but the extent and speed of tightening will be data dependent. The first quarter GDP data and continuing turmoil in the mining sector decrease the likelihood of an early rate hike. Any further tightening this year would be on rand weakness. We think that this may happen later in the year but that the main interest rate upcycle will only resume in late 2015 after the US starts raising interest rates.

Conclusion:

High inflation in a stagnant economy.   Inflation on basic commodities.   And a power utility in serious trouble. Not a lot to cheer us up today.

Tweets of the Day:

Mark Twain (@MarkTwainQuote): Better to remain silent and be thought a fool than to speak out and remove all doubt.

Funny Tweets (@Funny_TweetsQ): I’d do anything for a perfect body, except work out and eat less.

 

ZA Confidential is a subscription newsletter.   For subscription details or any other communication, please contact:   zaconfidential@gmail.com     Follow us on twitter: @zaconfidential

Die Vine Intervention: 2011 Jordan Cabernet Sauvignon

Food and wine guru Michael Olivier is back on the tasting trail with an impressive Cape red – the 2011 Cabernet Sauvignon from Jordan.
John Fraser is once again joined in the Die Vine Intervention Johannesburg studio by branding expert Jeremy Sampson and by Corlien Morris from Wine Concepts in the Bluebird Centre.

Die Vine Intervention: 2011 Jordan Cabernet Sauvignon

Food and wine guru Michael Olivier is back on the tasting trail with an impressive Cape red – the 2011 Cabernet Sauvignon from Jordan.
John Fraser is once again joined in the Die Vine Intervention Johannesburg studio by branding expert Jeremy Sampson and by Corlien Morris from Wine Concepts in the Bluebird Centre.

Why is Politeness Punished and Rudeness Rewarded?

I get incredibly annoyed when I am on time, or early, for conferences or presentations or media events which start horribly late. The reason? The hosts would rather make a plan to accommodate latecomers than show their appreciation for those of us who also have had to cope with bad traffic and other commitments – but did manage to get there on time. I was recently at a News Conference of the Minister of Economic Development which started almost half an hour late. The reason given: they were waiting for a tardy SABC crew which was looking for parking. And I once walked out of an FNB event 20 minutes after the scheduled starting time, as nothing was happening. It wasn’t the bank’s fault, as they were waiting for a very late dti Minister Rob Davies. I am also infuriated by some attempts to cope with this problem – when people give a starting time for an event which is half an hour before the true start, because they think this might enable the latecomers to get there before kick-off. But am I alone in this? What do our experts think?

Company Director Brand Pretorius:

I admire countries, societies, organizations and people that regard punctuality as a core value. Such a commitment to punctuality normally goes hand in hand with a similar commitment to professionalism, respect for all people and excellence. On the other hand, a lack of discipline in this regard tends to be symptomatic of an attitude that is not conducive to productivity, efficiency and respectful behaviour.

Jeff Osborne of Gumtree Auto ZA:

 To say “better late than never” would simply contradict my very sentiments where punctuality is concerned. Perhaps it’s my military background, or my upbringing, but I am obsessed with being on time. I believe it is not only respectful, but also basic good manners to be punctual. I know that with each successive generation, there is continual relaxation of convention and tradition. This is very evident where dress code is concerned, along with dinning etiquette and so on. Perhaps some of this relaxation is practical and sensible.  However, a non-observance of basic good manners is inexcusable and just downright rude. When the bell rings at school, it signals and dictates action. So why has punctuality suddenly become unimportant in business circles? But sadly, it has somehow become normal and acceptable for significant numbers of delegates to be delayed, for a variety of reasons. I see the same in meetings, where people arrive late and then proceed to drift in and out on their cell phones. This is unacceptable in my book. Perhaps the only way to remedy this behaviour is for seniors to start leading by example, to not mislead the juniors. This will set the scene and give bosses the right to insist on acceptable levels of decorum. Yow may call me old fashioned – but hopefully never late.

Journalist and Broadcaster Benedicta Dube:

It’s always amazing how some organisations consider certain media more important than others. The unfortunate part is that the very media that are placed on the pedestal have no respect for the very organisations that roll out the red carpet for them. Not showing up on time shows a lack of respect for the people that invited you – and those who wait up on them show an amazing level of sycophancy.

Chris Gilmour from Barclays Africa:

This is a pet hate of mine – rude and inconsiderate latecomers. Sure, we all have hectic schedules these days but most of us manage to be on time or at worst a few minutes late for meetings. Provided the participants have been given decent advance warning of the date and time of an event, it really shouldn’t be asking too much to expect them to be on time. Meanwhile, if they aren’t going to attend, they should at least have the decency to proffer a decent excuse or reason – either by email or telephonically. Not showing up is incredibly rude – but adding insult to injury by not apologising is, frankly, beyond the pale.

Business Report Editor Ellis Mnyandu:

Latecomers deserve to get no priority as their recognition undermines the time and value of those who make it a priority to be in time.

 

Conclusion:

Better never than late.

 

Tweet of the Day:

Ellen DeGeneres (@TheEllenShow): What do you call a country made up entirely of spotted dogs? A Dalnation

dapper trapper (@dapptrap): to be fair, humans kill more cigarettes than cigarettes kill humans

Nein. (@NeinQuarterly): Somewhere an old man is walking into a bar, looking for the sea.

((Follow us on twitter: @zaconfidential))

 

ZA Confidential is a subscription newsletter.   For subscription details or any other communication, please contact:   zaconfidential@gmail.com

SA’s Top Tourism Trends

Gillian Saunders of Grant Thornton today addressed the media on the last 20 years of tourism in ZA.   It’s an industry we will always support, because of its contribution to economic growth, to exports and to job creation.   So we were keen to learn how things are going. Here are some of the highlights from a rather jam-packed presentation: 

  • There has been huge growth in tourism in SA.  There were around 14m international arrivals last year

  • There was 15% growth in arrivals in the Soccer World Cup year 2010

  • China is now one of major countries for tourism to ZA: there was nothing 20 years ago

  • The number of hotels has doubled in the 20 years.  Guest house numbers are up three-fold

  • In the 1st decade from 1994, everyone loved CT.  Durban came on more in the 2nd decade, while Jo’burg has seen steady growth

  • Room Rates have steadily gone up in real terms.  Five star hotels really pushed rates up in 2010.  But hotels are a lot better, on average

  • There has been a 5-fold increase in visitors to National Parks over the 20 years

  • As for conference venues…the number has doubled over the same period

  • Casino numbers also doubled.  And most casinos are much larger than they were.  An important tool for tourism

  • The number of luxury coaches more than doubled

  • The car hire fleet more than doubled

  • As for airlines: 21 international airlines flew to ZA in 1993.   Now it is up to 76 international airlines

  • World heritage sites have grown from zero in 1994 to 8 today

  • Employment in tourism has been growing 4.7 percent on average a year

  • The State’s tourism budget is growing, but is small by international comparison.  2013/14 was R856m

     

Conclusion:

Some significant progress is being made, but this sector needs more focus and more support. Not least in terms of boosting service and standards.   We have been horrified by some of the food we have been served recently at some very expensive hotels in Johannesburg. Personally, we would like to see much more coordination between the wine and tourism industries, and are happy to play a role in this, focusing on quality control.

Tweet of the Day:

Jerm (@mynameisjerm): Difference between a religious doomsdayer and greenie is that is one preaches the end of the world, and the other is a religious doomsdayer

Follow us on twitter: @zaconfidential.com

 

ZA Confidential is a subscription newsletter.   For subscription details or any other communication, please contact:   zaconfidential@gmail.com

A Cascade of Economic Gloom

Not a good day so far. Three less than encouraging bits of economic news and a speech from the Central Bank Governor suggesting new interest rate rises.  Stats SA tells us that in April, manufacturing production was down by 1.5% year-on-year. Meanwhile, the RMB-sponsored Business Confidence Index, which is compiled by the Bureau for Economic Research, remains unchanged at 41 points in the second Quarter of 2014 – meaning close to 60% of respondents are unhappy with prevailing business conditions.   And earlier today, the Adcorp Employment Index for May landed, showing job losses of just under 27 000.   Add to this a speech by Governor Gill Marcus warning (according to the brief reports we have seen – our invitation was lost in the post) of further interest rises.   Whether or not the economy is in recession, there is not a lot to crow about. A few comments on sections of the data:

Annabel Bishop of Investec on Business Confidence:

The RMB/BER business confidence index remained at 41 in Q2.14, signalling 59% of respondents (senior executives) found business conditions unsatisfactory. This very poor reading is concomitant with an economy at risk of recession (the Q1.14 reading was also 41). Business confidence gives a good leading indication of the likelihood of expansion or contraction in the economy, and so the impact on private sector employment and fixed investment.   India and China, with populations around a billion each, and imperatives to absorb hundreds of millions into the formal sector’s economic net, have found great success with freeing up their economies and privatization of State assets. SA instead is targeting increased state intervention, custodian ownership and control of the economy, with potential erosion of private sector property rights detailed in the Promotion and Protection of Investment Bill of 2013.

Ettienne Le Roux from RMB on Business Confidence:

Special factors continue to distort the data, and so makes it difficult to distinguish between noise and real underlying trends. Still, there is an element of weakness to the economy that goes beyond such factors. While the impact of electricity shortages, supply disruptions in the platinum sector and their spill-over effects to manufacturing cannot be denied, there is also a more fundamental problem in constrained consumer demand. As such, the RMB/BER BCI remaining unchanged at a low 41 points may well be reflective of the economy already being in a technical recession (defined as two consecutive quarters of negative GDP growth). Yet, for the year as a whole, real GDP should still expand by around 1.5% to 2%. If the services sector, coupled with agriculture and construction more or less maintain their first quarter growth momentum, a return to more normal conditions in the platinum industry would give the economy a kicker in the second half of the year.

Peter Attard Montalto from Nomura on the Governor’s Speech:

Overall we would not interpret recent speeches by the governor and others as dovish but as still hawkish within the context of sensitivity around recent low growth prints. The SARB is clearly having to battle a market that doesn’t totally believe it is in a hiking cycle (you can only be on hold in a hiking cycle for so long). It also has to reassure a domestic constituency that sees such weak growth and needs to be persuaded of the need to hike rates while at the same time promoting a SARB that is still sensitive to the political dynamics of growth. As such, we keep our July hike view (+50bp) but believe it will be very much dependent on upcoming CPI prints. Indeed, the Governor’s speech this morning stated explicitly that the SARB is watching for the dynamics around second-round effects into core inflation. We believe there is a group within the MPC who understands they cannot hold off hiking too long and the upcoming expected very high CPI prints will be an excuse to quash any second-round effect and wage round risks early on. We expect this argument to gain a majority. Downside surprises in those CPI prints, however, would complicate matters yet further. 

Nedbank Economic Unit on the Manufacturing numbers:

Manufacturing production declined by less than expected, with total output falling by 1.5 % y-o-y in April off the high base established in the same month last year caused by a deviation from normal seasonal patterns around the timing of public holidays in 2013. The market expected a drop in output of 5.5 % y-o-y due to weak underlying conditions and base considerations. Manufacturing production rose by 3.5 % on a seasonally adjusted basis over the month but fell by 1.8 % in the three months to April compared with the previous three months.   The main contributors to the annual decline was lower output in the ‘motor vehicles, parts and accessories and other transport equipment’ as well as ‘petroleum, chemical products, rubber and plastics’ industries. According to the Kagiso PMI for May underlying trading conditions not only remained weak but deteriorated further in May. However, the weaker rand and stronger global demand are still expected to lift production and exports in the second half of the year. Growth rates for 2014 may also be enhanced by the low base created in the strike-inflicted second half of 2013. However, considerable downside risks remain given rising production costs, uncertain and insufficient power supply, other infrastructure constraints and the strained relationship with labour. So far there is little evidence of any significant pickup in economic activity early in the second quarter. There is also still no end to the strikes at the platinum mines. This will probably result in another disappointing outcome for GDP in the second quarter. Despite this, with inflation rising and the rand still vulnerable we anticipate mild tightening towards year end. More significant hikes are likely in the second half of 2015 once international interest rates start trending higher.

 Adcorp’s Loane Sharp on the Employment Index:

South African employment remains disheartening, primarily because permanent work continues to decline (by 54,184 during May). Employment in non-permanent work, however, was sharply up. Informal employment grew by 8,591, temporary work grew by 27,250 and agency work grew by 4,555 during the month. Overall, the knock-on effect of declining permanent work and rising non-permanent work resulted in a total loss of 26,934 jobs. Significant job losses were observed in manufacturing (3,000), financial services (5,000) and transport and communications (5,000). Only the public sector created jobs during the month, amounting to 4,000 in government and 4,000 in state-owned enterprises. Among occupations, only professional occupations (professionals and management) created jobs during the month (17,000).

Conclusion:  

More bad economic data and a gloomy Governor. There is a question mark over whether we are now in a recession, but consensus seems pretty solid on the likelihood of future interest rate hikes. The only question seems to be over the timing of this……

ZA Confidential is a subscription newsletter.   For subscription details or any other communication, please contact:   zaconfidential@gmail.com

When is it Rude to Favour your Mobile Over the Speaker?

This ZA Confidential will be inspired by my own bad manners. Or not. Quite often at conferences, presentations and speeches I will be seen fiddling with my phone or tablet. Sometimes I am sending out social media messages about the event on twitter or Facebook. On other occasions, the event is failing to inspire, and I find my twitter feed more interesting than the speaker. So what is right and wrong in this era when most of us have hand-held communications devices? Is it rude to tweet? Sometimes conference organisers encourage it.   What do our experts think?

Executive Vice President Africa: Vodafone Global Enterprise, Deon Liebenberg:

In a sense, we’re lucky that the early Wild West days of social media are over and the medium is settling down to a more calm and respectable middle age. Anonymity and outrageous comments are becoming more rare. Twitter is being used in business as a tool for people to build their personal brand. Having an anonymous account would work counter to this – what’s the point of having great insight if you don’t get credit for it?  So given that most people eschew anonymity, I’d say that dinner party rules apply to posting from events. Even if you’ve been fed an inedible rubberised steak, you’d still smile sweetly and thank the host for a great meal.  Similarly, it’s not rude to comment from events unless you’ve explicitly been asked not to, but I’d think very carefully about finding positive points to highlight and avoid open criticism.  After all, your hosts will see the comments and so will others.  A persistently negative outlook might just result in a lack of invites in the future.

Speaker and Writer David Bullard:

There’s nothing worse for a speaker than conference attendees furtively looking under their tables at their SMSs from prospective sexual partners for the night. On the other hand, many speakers are so tedious that it’s either a case of falling asleep and snoring conspicuously or setting up some sexual activity for the evening. Simple message…if the audience is bored with what you are saying then they can and will find alternative entertainment. I always take earplugs with me which I can discreetly put in my ears while I am pretending to record a speech. Secretly I am probably listening to music on my iPhone. If you try this, please remember not to sing along with whatever you have on your iPhone. It’s a dead giveaway.

Alan Knott-Craig of PROJECT ISIZWE:

Personally, tweeting whilst someone is speaking is rude, unless it’s very interesting content. On the other hand it’s rude to waste my time with a boring presentation.

Malcolm MacDonald from Tersos:

I certainly think it is situational. If you are in a meeting to participate, then you should focus and participate.  If you are at a function to hear about something new, then the greatest contribution you can make is getting the (public domain) information to your network as fast and accurately as possible. The rule should be: don’t be disruptive for the sake of the people sitting around you; use your technology discreetly and quietly. A darkened auditorium lit by your iPad screen poses a greater dilemma. That would be disruptive. Maybe organisers should also consider the audience in that respect. Say upfront what you would like the audience to do. I have been at conferences where the organisers propose a hashtag and encourage everyone to communicate as much as they want about the proceedings. The problem is when the organisers are silent on the matter, and create an atmosphere (like a darkened auditorium) that is not conducive to discreet tech use. In that situation it depends on the seating arrangement. If the light from your device can be turned down and not distract the people around you – then go ahead. Otherwise, wait till the lights are turned back up. Mostly I’m asking organisers to set clear guidelines so that everyone knows where they stand: i.e. “I am contravening the guidelines on purpose, so expect someone to attack me”, or “I am following the guidelines so anyone complaining is out of order.” Because I know some of you will tweet anyway – but then at least everyone knows where they stand.

Martyn Davies from Frontier Advisory:

It’s hard to integrate social media with audience attention!  

Mario Pretorius from Telemasters: 

The New Era requires new rules. Or at least new requests and guidelines. Only in church and a movie is one required to be stoic and uncommunicative; the genie is out for the rest. Perhaps tweeting and e-mail while driving is exceeding the limit of good common sense, but for paying patrons, who shall govern their behaviour? The unwritten rule is they behave, not to challenge the speaker in his stride, who is selling snake oil. The reality is that in the absence of a riveting, life-relevant and user-urgent presentation, the competition from a million sources will overwhelm a bored and unappreciative audience. And rightly so. The competent speaker will show the twitter feed live on the screen, will outclass mail catch-ups and knock-out his participants. His statements will be googled for accuracy. He will be challenged and debated by thousands in real time. He will have to up his standards to not waste that most precious of all resources: people’s time.

Duncan McLeod from TechCentral:

I think it really depends on what it is you’re attending. If it’s a formal meeting with a few people where your concentration is demanded (a board meeting, say) then fiddling with your phone is probably a no-no. But at conferences it’s often encouraged and not considered rude at all. In fact, Twitter hashtags have become an important and useful way of encouraging audience engagement. It works well. I think it also depends what profession you’re in. Journalists, for example, are expected to be furiously typing away on their phones and laptops when they’re out and about. I think people should apply simple common sense as to when it’s appropriate or otherwise to be fiddling with their smartphones.

Conclusion:

Some useful advice. My own approach will continue to involve a tablet and a phone on hand, and sometimes even my laptop.   Provide a worthwhile speech and I will listen and tweet about that. Be boring and my head will be bowed, catching up on the far wittier and more entertaining crowd in twitterland. Or researching the next edition of ZA Confidential.

Tweet of the Day:

Mark Twain (@MarkTwainQuote): When I was younger I could remember anything, whether it happened or not.

 

ZA Confidential is a subscription newsletter.   For subscription details or any other communication, please contact:   zaconfidential@gmail.com

2012 Koelfontein Chardonnay

What a pleasure! Award wining food and wine guru Michael Olivier delivers a stunning Cape White for this week’s podcast tasting – the 2012 Chardonnay from Koelfontein in Ceres.

John Fraser is joined on the tasting panel in Johannesburg by Corlien Morris from Wine Concepts in the Bluebird Centre and by branding guru Jeremy Sampson.